
ACCORD HOSPICE
AND PALLIATIVE CARE
Tel: (626) 339-3060 Fax: (877) 560-4837
Compassionate Care. Comfort. Dignity.
Providing hospice and palliative care
for patients and families when they need it most.
Wide Range of Services
Providing compassionate support focused on comfort, dignity, and quality of life.
What is Hospice Care?
Hospice care is compassionate, comfort-focused care for individuals facing a life-limiting illness. It focuses on improving quality of life by helping manage pain and symptoms while providing emotional, spiritual, and practical support for both patients and their families. Hospice care allows patients to spend meaningful time with the people they love while being treated with dignity, respect, and compassion.
What is Bereavement Support?
Bereavement support provides compassionate emotional guidance and resources to individuals and families coping with the loss of a loved one. Our goal is to offer comfort, understanding, and continued support throughout the grieving process, helping families navigate loss at their own pace while honoring the memories and lives of those they love.
What is Palliative Care?
Palliative care is specialized, compassionate care for people living with serious illnesses. It focuses on relieving pain, managing symptoms, reducing stress, and improving overall quality of life while providing emotional and practical support for patients and their families. Palliative care can be provided alongside other medical treatments and is tailored to each patient’s individual needs, goals, and preferences.
Why Families Choose Accord
Care is personal. That's why we take the time to understand each patient's needs, wishes, and goals while providing families with compassionate guidance and dependable support throughout the care journey.
Personalized Care
Individualized care centered around each patient's needs, comfort, values, and personal wishes.
Compassionate Support
Caring professionals dedicated to treating patients and families with dignity, kindness, and respect.
Family Guidance
Education and support to help families better understand changes, care needs, and available options.
Coordinated Care
Communication among patients, families, physicians, caregivers, and members of the care team.
Care Wherever You Call Home
For many patients, home is where they feel most comfortable surrounded by familiar faces, treasured memories, and the people they love.Accord Hospice & Palliative Care is committed to bringing compassionate support to patients wherever they call home, based on their individual needs and plan of care.
Care May Be Provided In
✓ Private residences
✓ Assisted living communities
✓ Residential care facilities
✓ Skilled nursing facilities
✓ Other appropriate care settings
COMPASSIONATE PROFESSIONALS
Meet Your Care Team
Hospice care is a team effort. Our professionals work together with patients, families, caregivers, and physicians to provide coordinated support focused on comfort, dignity, and quality of life.
Nurses
Skilled nursing professionals help assess patient needs, manage symptoms, provide education, and coordinate care with patients, families, and physicians.
Hospice Aides
Hospice aides provide compassionate personal care and assistance with activities of daily living according to each patient's individualized plan of care.
Social & Spiritual Support
Support professionals help patients and families navigate emotional, social, practical, and spiritual concerns throughout the hospice journey.
Physicians & Care Coordination
Physicians and members of the interdisciplinary team work together to help coordinate care and support the patient's comfort and individual goals.
One Team. One Goal. Compassionate Care Centered Around You.
WE'RE HERE TO HELP
Getting Started Is Simple
You don't have to understand everything about hospice or palliative care before reaching out. Our team is here to listen, answer your questions, and help you understand the care options that may be available for you or your loved one.
Have Questions? Start With a Conversation.
Our compassionate care team is ready to answer your questions and help you understand your options.
Contact Our Care Team
Call us or submit a request through our website. Tell us a little about your situation and the type of support you are looking for.
Let's Talk About Your Needs
Our team will listen to your concerns, answer your questions, and help you better understand hospice, palliative care, eligibility, and possible next steps.
Create a Plan of Care
When appropriate, our team works with the patient, family, physician, and other healthcare professionals to coordinate an individualized plan centered on comfort and quality of life.
Compassionate Care Focused on Comfort, Dignity, and Quality of Life
Hospice care is specialized, compassionate care for individuals facing a life-limiting illness. Rather than focusing on curing the illness, hospice focuses on helping the patient remain as comfortable as possible while supporting their physical, emotional, social, and spiritual needs.At Accord Hospice & Palliative Care, we believe every patient deserves to be treated with dignity, respect, compassion, and understanding. Our goal is to help patients experience the best possible quality of life while also providing guidance and support to the people who love and care for them.
Hospice Is About Living With Comfort
Choosing hospice does not mean giving up. Hospice care shifts the focus toward comfort, quality of life, and the wishes of the patient.For some patients, that means better management of pain or other uncomfortable symptoms. For others, it means being able to remain in familiar surroundings, spend meaningful time with family, and receive compassionate support from a professional care team.The hospice team works together with the patient, family, caregivers, and physicians to develop an individualized plan of care based on the patient's needs, goals, and preferences.
What Does Hospice Care Provide?
What Does Hospice Care Provide?Hospice care may include a combination of services designed to support both the patient and family, including:
Pain and symptom management
Skilled nursing care
Physician-directed care
Medication management related to the hospice diagnosis
Medical social services
Spiritual and emotional support
Assistance and education for family caregivers
Hospice aide services
Medical equipment and supplies related to hospice care
Coordination of care
Bereavement and grief support
On-call support when hospice-related needs arise
The exact services provided depend on the patient's individualized plan of care and medical needs.
Who May Benefit From Hospice Care?
Hospice may be appropriate when a person has a serious, life-limiting illness and the focus of care has shifted toward comfort and quality of life.Families may consider asking about hospice when they notice:
Increasing pain or difficult-to-manage symptoms
Frequent hospital or emergency room visits
Increasing weakness or decline
Difficulty completing normal daily activities
Increasing need for assistance from family or caregivers
Changes in appetite or significant weight loss
A physician has discussed a limited life expectancy
The patient and family would like greater comfort-focused support
Every situation is different. A hospice professional can help explain eligibility and discuss whether hospice may be appropriate.
Where Can Hospice Care Be Provided?
Hospice care is often provided wherever the patient considers home.Depending on the patient's circumstances and care plan, this may include:
A private residence
Assisted living community
Residential care facility
Skilled nursing facility
Other appropriate care settings
Receiving hospice care at home can allow patients to remain in familiar surroundings while their family receives professional guidance and support.
Hospice Care Supports the Entire Family
Serious illness affects more than the patient.Family members may suddenly become caregivers while also coping with difficult emotions, important decisions, and uncertainty about what comes next.Hospice professionals can help families understand changes in the patient's condition, learn how to provide comfort, communicate with the care team, and access emotional, social, and spiritual support.Our goal is for families to know that they do not have to navigate this journey alone.
What Is the Difference Between Hospice and Palliative Care?
Both hospice and palliative care focus on comfort, symptom relief, and quality of life.
Palliative care may be provided during any stage of a serious illness and can often be provided alongside treatments intended to manage or treat the illness.Hospice care is generally intended for individuals who meet hospice eligibility requirements and whose care goals have shifted primarily toward comfort rather than curative treatment for the terminal illness.Our team can help families better understand these options and determine which type of support may be appropriate.
How Is Hospice Care Paid For?
Hospice services may be covered for eligible patients through Medicare, Medicaid/Medi-Cal, and certain private insurance plans, depending on the patient's coverage and eligibility.Coverage and benefits can vary. Our team can help families understand the hospice referral process and discuss available coverage options.
When Is the Right Time to Ask About Hospice?
You do not have to wait for a crisis to ask questions about hospice.Learning about hospice earlier can give patients and families more time to understand their options, discuss personal wishes, prepare for changes, and receive appropriate support.Even if you are unsure whether hospice is appropriate, you can contact Accord and speak with our team.There is no obligation simply to ask questions.
We're Here to Help
Making decisions about care for yourself or someone you love can feel overwhelming. You deserve clear information, compassionate guidance, and a care team willing to listen.Accord Hospice & Palliative Care is here to answer your questions and help you better understand the care options available to you and your family.
Comfort. Compassion. Dignity.
Compassionate Support Through Grief, Loss, and Healing
Bereavement support provides emotional guidance, education, and compassionate assistance to individuals and families who are coping with the loss of someone they love.Grief is a deeply personal experience. There is no single way to grieve and no specific timeline for healing. Some people may experience sadness, loneliness, anger, confusion, guilt, or anxiety, while others may simply need someone who will listen and understand.At Accord Hospice & Palliative Care, we recognize that caring for a family does not simply end when a loved one passes away. Our bereavement support is designed to help families navigate grief with compassion, dignity, understanding, and respect.
Understanding Grief and Bereavement
Bereavement refers to the period of grief and adjustment following the death of someone important in our lives.Grief can affect people emotionally, physically, socially, and spiritually. Everyone experiences loss differently, and feelings may change from one day to another.There is no "right" or "wrong" way to grieve.For some people, talking with someone about their feelings can provide comfort. Others may benefit from educational resources, spiritual support, family conversations, or simply knowing that compassionate support is available.Our goal is to help individuals and families feel supported as they adjust to life after loss.
How Bereavement Support Can Help
What Does Bereavement Support Provide?Bereavement support may provide families with resources and guidance to help them understand and cope with grief.Support may include:
Individual emotional support
Grief education and resources
Telephone follow-up and supportive communication
Family support
Spiritual support when requested
Guidance for coping with significant dates, holidays, and anniversaries
Referrals to community grief resources when appropriate
Information about grief and the healing process
Support for caregivers and loved ones
Bereavement follow-up after the loss of a hospice patient
Available services may vary depending on individual needs and the patient's plan of care.
Supporting Families Before a Loss
Bereavement support can begin before the death of a loved one.When someone is living with a life-limiting illness, family members may experience what is sometimes called anticipatory grief. This can include feelings of sadness, fear, uncertainty, anxiety, or grief as they prepare for changes that may come.Hospice professionals can provide education and emotional support during this time, helping families better understand what they are experiencing and prepare for the journey ahead.Having compassionate support before a loss can also help family members feel less alone during an emotionally difficult period.
Support After the Loss of a Loved One
The days and weeks following a loss can bring many emotions and adjustments.Family members may find themselves adapting to new routines, responsibilities, relationships, and emotions while remembering and honoring the person they have lost.Bereavement support provides an opportunity for families to receive continued encouragement and guidance during this transition.Sometimes simply having someone available to listen can make a meaningful difference.
Grief Is Different for Everyone
There is no universal timeline for grief.One person may want to talk openly about their loved one, while another may need quiet time and privacy. Some people experience grief immediately, while others may feel its effects weeks or months later.Common experiences associated with grief can include:
Sadness
Loneliness
Anger
Guilt
Confusion
Difficulty concentrating
Changes in sleep or appetite
Feeling emotionally overwhelmed
Missing familiar routines
Worry about the future
A desire to talk about or remember the person who died
Many of these experiences can be part of the grieving process.Bereavement support respects each person's individual experience without placing expectations on how or when someone should grieve.
Remembering and Honoring Your Loved One
Healing does not mean forgetting.Memories, traditions, photographs, stories, music, celebrations, and meaningful family moments can all become ways of honoring the life of someone who has passed away.Families may find comfort in creating their own traditions of remembrance.The goal of bereavement support is not to remove grief, but to provide compassionate support as individuals and families learn to carry their memories forward while adjusting to life after loss.
Supporting Children and Family Members
Loss can affect every member of a family differently.Children, teenagers, adults, spouses, caregivers, and extended family members may each understand and experience grief in their own way.Age-appropriate communication, patience, reassurance, and opportunities to express feelings can be important parts of supporting a grieving family.When additional assistance is needed, families may also be connected with appropriate community grief resources and professional support.
When Should Someone Seek Additional Help?
Grief can be difficult, and sometimes a person may benefit from additional professional support.If grief becomes overwhelming, significantly interferes with everyday functioning, or creates concerns about a person's safety or well-being, additional support from an appropriate healthcare or mental health professional may be helpful.Our team can help families identify resources that may be available in their community.
You Don't Have to Navigate Grief Alone
Losing someone you love can change many aspects of life. During this time, compassionate support and understanding can make a meaningful difference.At Accord Hospice & Palliative Care, our commitment to families extends beyond the patient's immediate care. We are here to provide guidance, resources, and compassionate support throughout the bereavement journey.
Remembering With Love. Healing With Support.
Comfort, Support, and Quality of Life During Serious Illness
Palliative care is specialized care designed to improve the quality of life for people living with serious illnesses. It focuses on relieving pain, managing difficult symptoms, reducing stress, and supporting the emotional, social, and spiritual needs of patients and their families.Unlike hospice care, palliative care may be appropriate at different stages of a serious illness and can often be provided alongside treatments intended to manage or treat the underlying condition.At Accord Hospice & Palliative Care, our goal is to help patients live as comfortably and meaningfully as possible while providing families with compassionate guidance and support throughout the care journey.
Palliative Care Is About Quality of Life
Living with a serious illness can affect much more than a person's physical health.Pain, fatigue, shortness of breath, nausea, loss of appetite, difficulty sleeping, anxiety, and other symptoms can interfere with everyday life. Patients and families may also experience emotional stress as they manage appointments, treatments, medications, and important healthcare decisions.Palliative care takes a whole-person approach.The goal is to understand what matters most to the patient and develop a care plan that supports comfort, dignity, personal goals, and quality of life.
What Does Palliative Care Provide?
Palliative care may include services and support based on each patient's individual medical needs and goals.Care may include:
Pain and symptom management
Medication review and management
Support for shortness of breath, fatigue, nausea, and other symptoms
Emotional and psychosocial support
Patient and family education
Assistance understanding treatment and care options
Communication with physicians and other healthcare providers
Care coordination
Spiritual support when requested
Support for family members and caregivers
Guidance with changing healthcare needs
Development of individualized goals of care
The exact services provided depend on the patient's condition, needs, care plan, and available palliative care program.
Who May Benefit From Palliative Care?
Palliative care may benefit individuals living with a serious, chronic, or complex illness who need additional help managing symptoms and maintaining quality of life.Patients may consider asking about palliative care when they are experiencing:
Difficult-to-manage pain
Shortness of breath
Persistent fatigue or weakness
Nausea or loss of appetite
Difficulty sleeping
Frequent hospital or emergency room visits
Increasing difficulty with everyday activities
Emotional stress related to serious illness
Complex medical decisions
Multiple medications or treatments
Increasing need for caregiver assistance
A healthcare professional can help determine whether palliative care may be appropriate for an individual's specific situation.
Palliative Care Can Begin Earlier
One important difference between palliative care and hospice care is when care can begin.Patients do not necessarily have to wait until the final stages of an illness to ask about palliative care.Depending on the patient's condition and available services, palliative care may begin earlier in the course of a serious illness and may be provided while the patient continues receiving other appropriate medical treatments.Receiving additional support earlier may help patients and families better manage symptoms, understand their care options, and communicate their goals and preferences with their healthcare providers.
What Is the Difference Between Palliative Care and Hospice Care?
Palliative care and hospice care share an important goal: helping patients experience greater comfort and quality of life.However, they are not exactly the same.
Palliative Care
Palliative care focuses on relieving symptoms, reducing stress, and improving quality of life for people living with serious illness. Depending on the patient's circumstances, it may be provided alongside treatments intended to manage or treat the illness.
Hospice Care
Hospice care is generally intended for individuals who meet hospice eligibility requirements and whose goals of care have shifted primarily toward comfort rather than curative treatment for the terminal illness.Both approaches recognize the importance of treating patients with compassion, dignity, respect, and understanding.
Not sure which type of care may be appropriate?
Our team can help explain the differences and discuss available options.
Supporting the Patient and the Family
Serious illness affects the entire family.Family members may become caregivers while also managing work, household responsibilities, medical appointments, medications, and difficult emotions.Palliative care recognizes these challenges.Support may include helping families better understand the patient's condition, communicating with healthcare professionals, discussing goals of care, managing changing needs, and identifying additional resources when appropriate.Our goal is to help patients and families feel informed, supported, and involved in decisions about their care.
Care Built Around What Matters to You
Every patient is different.For one person, the priority may be better pain control. For another, it may be having enough energy to spend time with family, remaining comfortable at home, reducing unnecessary hospital visits, or simply having someone help coordinate complicated healthcare needs.Palliative care begins by asking an important question:What matters most to you?The care team can then work with the patient, family, physicians, and other healthcare professionals to develop goals that reflect the patient's individual needs, values, and preferences.
Where Can Palliative Care Be Provided?
Depending on the patient's needs and the services available, palliative care may be provided in different settings, including:
The patient's home
Hospitals
Outpatient clinics
Assisted living communities
Skilled nursing facilities
Other appropriate healthcare settings
For many patients, receiving appropriate support in familiar surroundings can provide an additional sense of comfort and security.
When Should You Ask About Palliative Care?
You do not have to wait until symptoms become overwhelming.Consider talking with your physician or contacting a palliative care provider when a serious illness begins affecting comfort, independence, daily activities, emotional well-being, or quality of life.You may also want to ask about palliative care following repeated hospitalizations, changes in health, increasing symptoms, or when your family needs additional guidance navigating complex healthcare decisions.Asking about palliative care does not mean giving up.It means asking what additional support may help you or your loved one live more comfortably.
How Is Palliative Care Paid For?
Coverage for palliative care varies depending on the services provided, the patient's insurance plan, medical needs, and the type of palliative care program.
Medicare, Medicaid/Medi-Cal, and private insurance may cover certain services when eligibility and coverage requirements are met.Because benefits vary, patients and families should verify coverage with their health plan and care provider.Our team can help answer questions about the referral process and available care options.
Compassionate Care Begins With a Conversation
You may have many questions when someone you love is living with a serious illness.You do not have to have all the answers before reaching out.At Accord Hospice & Palliative Care, we are committed to helping patients and families understand their options and receive compassionate support centered around comfort, dignity, and quality of life.Whether you are exploring palliative care for yourself or someone you love, our team is here to listen, answer questions, and help you determine the next appropriate step.
Comfort Today. Support for Tomorrow.
Since 2019, we have been treating patients with the highest standard of care and commitment to excellence. All of our physicians, surgeons, and nurses are board certified, and specialize in a range of medical procedures. We are the best of the best, and we have been for a number of years. Get in touch with a member of our staff to feel the Accord Hospice and Palliative Care difference.
About Accord Hospice & Palliative Care
Compassionate Care Centered Around You and Your Family
At Accord Hospice & Palliative Care, we believe every person deserves to be cared for with compassion, dignity, respect, and understanding.Our purpose is to provide comfort-focused care and meaningful support to individuals and families navigating serious or life-limiting illness. We recognize that every patient's journey is different, which is why our approach begins by listening—to the patient's needs, wishes, values, and goals.We work alongside patients, families, caregivers, physicians, and other healthcare professionals to help create an individualized approach to care centered on what matters most: comfort, quality of life, and dignity.
Our Mission
Care With Compassion. Service With Purpose.
Our mission is to provide compassionate hospice and palliative care that enhances comfort, preserves dignity, and supports quality of life for every patient entrusted to our care.We strive to support not only the physical needs of our patients but also their emotional, social, and spiritual well-being.Our commitment extends to families and caregivers as well. Through education, communication, guidance, and compassionate support, we help families better understand the care journey and feel supported throughout each stage.
Our Philosophy of Care
We believe healthcare is more than treating symptoms.It is about caring for the whole person.Every patient has a unique story, family, culture, set of values, and personal wishes. Our responsibility is to listen carefully and provide care that respects those differences.Our philosophy is built around:
Compassion — treating every patient and family with kindness and understanding.
Dignity — honoring each person's choices, values, and individuality.
Respect — listening to what matters most to the patient and family.
Comfort — helping manage pain, symptoms, and other sources of distress.
Communication — keeping patients, families, caregivers, and healthcare providers informed.
Support — helping families navigate the emotional and practical challenges associated with serious illness.
Quality of Life — helping patients experience comfort and meaningful moments with the people who matter most.
Our Approach
Personalized Care for Every Journey
No two patients are exactly alike, and their care should not be either.Our team works with patients and families to understand their individual needs and develop a personalized plan of care.Depending on the patient's needs and eligibility, support may include:
Pain and symptom management
Skilled nursing care
Physician-directed hospice care
Medication management related to hospice needs
Hospice aide services
Medical social services
Emotional and psychosocial support
Spiritual support when requested
Patient and caregiver education
Coordination with healthcare providers
Medical equipment and supplies when included in the hospice plan of care
Bereavement and grief support
On-call assistance for hospice-related needs
Our goal is to coordinate these services so patients and families can concentrate on what matters most to them.
Our Hospice Care
Hospice care focuses on comfort and quality of life for individuals facing a life-limiting illness.When the goals of care shift away from curative treatment for the terminal illness and toward comfort, hospice can provide patients and families with an additional layer of professional and compassionate support.Our hospice team helps manage symptoms, provides education and guidance to caregivers, coordinates care, and supports the emotional and spiritual needs of patients and families.
Our Palliative Care
Palliative care focuses on relieving pain, symptoms, and stress associated with serious illness while helping patients maintain the best possible quality of life.Depending on the patient's circumstances, palliative care may be provided alongside other appropriate medical treatments.Our approach centers on understanding the patient's goals and helping patients and families navigate the challenges that can accompany serious illness.
Supporting Families and Caregivers
Because Care Extends Beyond the Patient
Serious illness affects the entire family.Family members often become caregivers, advocates, decision-makers, and sources of emotional support while managing their own responsibilities and feelings.We recognize the important role families play.Our team provides education, guidance, communication, and emotional support to help caregivers better understand the patient's changing needs and feel more confident throughout the care journey.Families should never feel that they have to navigate these difficult moments alone.
Bereavement Support
Our commitment to families does not simply end after the loss of a loved one.Grief is deeply personal, and everyone experiences it differently. Bereavement support can provide compassionate guidance, education, resources, and emotional support as families adjust to life after loss.We honor each person's individual grieving process and help connect families with appropriate support and resources.
Our Care Team
Working Together for the Patient
Quality hospice and palliative care requires collaboration.Depending on the patient's individualized plan of care, the care team may include professionals from different disciplines who work together to address physical, emotional, social, and spiritual needs.The team may include:
Physicians
Registered nurses
Licensed vocational nurses
Hospice aides
Medical social workers
Spiritual care professionals
Bereavement support professionals
Volunteers
Other healthcare professionals as appropriate
Each member contributes to a coordinated approach centered around the patient's comfort and goals.
Why Families Choose Accord
Choosing a hospice or palliative care provider is an important and personal decision.At Accord, we want families to feel confident that their questions will be heard and that their loved one's needs will be treated with care and respect.Our commitment includes:
Personalized Attention
Care centered around each patient's individual needs, goals, and preferences.
Compassionate Support
A caring approach that recognizes the emotional impact serious illness can have on patients and families.
Clear Communication
Helping patients and families understand their care and know whom to contact when questions arise.
Coordinated Care
Working with physicians, caregivers, families, and other healthcare professionals to support continuity of care.
Dignity and Respect
Honoring the individuality, values, wishes, and personal choices of every patient.
Family-Centered Care
Supporting caregivers and loved ones as an important part of the patient's care journey.
Care in the Comfort of Home
For many people, home represents familiarity, family, memories, and comfort.Hospice services are often provided wherever a patient calls home, depending on the patient's circumstances and plan of care.This may include a private residence, assisted living community, residential care facility, skilled nursing facility, or another appropriate setting.Our goal is to help patients receive compassionate support in an environment where they can feel comfortable and connected to the people who matter most.
Our Commitment to You
When a family invites a healthcare provider into one of the most personal and important periods of their lives, that trust carries tremendous responsibility.We do not take that responsibility lightly.At Accord Hospice & Palliative Care, we are committed to treating every patient as an individual and every family with compassion.We will listen.We will communicate.We will respect your choices.And we will work together to provide care centered on comfort, dignity, and quality of life.
Let Us Walk Beside You
You don't need to understand everything about hospice or palliative care before contacting us.Sometimes the first step is simply having a conversation.Whether you are exploring care for yourself, a parent, spouse, relative, or another loved one, the Accord team is here to answer your questions and help you understand the options available.
Compassionate Care. Comfort. Dignity.
Accord Hospice & Palliative Care
Your Health Comes First
About Accord Hospice & Palliative Care
At Accord Hospice & Palliative Care, we understand that every patient, every family, and every care journey is different. Our services are centered around the individual needs, wishes, and goals of the people we serve.Whether your family is seeking comfort-focused hospice care, additional support while living with a serious illness, or compassionate guidance following the loss of a loved one, our team is here to provide information, support, and coordinated care with dignity and respect.We work together with patients, families, caregivers, physicians, and other healthcare professionals to help create an individualized approach focused on comfort, quality of life, and meaningful support.
Not sure which type of care is right for you or your loved one? We're here to help you understand your options.
Accord Hospice & Palliative Care







